This is a three-part series on USER EXPERIENCE and I will be taking it bit by bit for the purpose of understanding. Here is the first part:
Every user of a product wants to have a smooth and sweet experience, that's why it is important for a UX Engineer to have a deep insight of the product and the Users of the product. So we ask ourselves, What is USER EXPERIENCE DESIGN (UX)?. UX is the process of enhancing user's satisfaction with a product by improving the useability, accessibility, and pleasure provided in the interaction with the product.
How does USER EXPERIENCE affect a PRODUCT and the USERS? UX starts with people and as we know, things are created for people who are going to use them. User Experience is far beyond building an app or a website. Few questions that should resonate with a UX engineer about a product would be: why are people coming to buy this product? When you get to a website, how are you welcomed? What did you first see?. The messaging, the ambiance, everything regarding the application or website all fall under User Experience.
Good UX designers need to have a Human-centered design mindset when designing a product for their client. Human-centered design mindsets are in stages and they are explained below.
Empathy: In this context, it refers to the understanding of the people you are designing for and creating things that are customized to how they want it. It is a creative approach to problem-solving and a process that starts with the people you are designing for and ends with new solutions that are tailored to suit their needs.
Optimism: Simply means that you must keep an open mind that there is always a solution no matter how difficult the task is.
Embrace Ambiguity: Things change every time, we can’t always control what comes our way. We don’t always have all the pieces.
If you can think of it, Create it!!: Go out of the realm of theory into the real physical world. Turn your ideas into a reality by making them substantial. This helps you understand the process and how it should work.
Learn From Failure: We all fail at some point, it is part of the process. Adapt and evolve. Failure is good, understand why you fail, learn your lesson, and move forward.
Have Creative Confidence: Everyone is creative and you need to understand that. Your client has a deep well of untapped knowledge. You need to be able to dig into that and get all information you need. You also need to be creative as well in doing your job that's why you are the expert.
Iterate: Iterating is a stage at which great ideas come to life. Iterating allows you to create an idea or solution that would be embraced and adopted. It could lead to creating a whole new idea about a product or creating an improved version of the product.
Understanding Human-centered design will help us create a product that our user(s) love and win 5 stars reviews on the google play store.
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